Admission Counsellor

Job Title: Admission Counselor

Company: Pice Educare Pvt. Ltd.

Location: Kolkata, West Bengal (Corporate Office)

Employment Type: Full-Time, Permanent

Department: Sales & Operations

About the Role

At Pice Educare, our Admission Counselors are the bridge between ambitious students and their dream universities. We are looking for dynamic, high-energy professionals who can guide students through the complex landscape of MBBS (India and Abroad) and Engineering/Management admissions.

In this role, you will not just be "selling" a seat; you will be career-mapping for students, advising parents on financial planning for education, and ensuring Pice Educare remains the most trusted name in the industry.

Key Responsibilities:

1. Counseling & Student Guidance

• Provide comprehensive face-to-face and telephonic counseling to students and parents regarding admission procedures for MBBS admission in India and MBBS abroad (Russia, Bangladesh, Nepal, Kyrgyzstan, Kazakhstan, Georgia, etc.).
• Understand the student's academic background and financial budget to recommend the most suitable colleges/universities.
• Clarify doubts regarding eligibility, fee structures, visa processes, and university culture.

2. Lead Management & Conversion

• Handle inbound inquiries and make outbound calls to prospective leads provided by the marketing team.
• Maintain a high conversion ratio by effectively following up with warm leads.
• Manage the CRM (Customer Relationship Management) software to track student status and update interaction logs daily.

3. Application & Documentation

• Assist students in filling out university application forms and ensure all necessary documents are collected and verified.
• Coordinate with the backend operations team to ensure smooth processing of offer letters and visa applications.

4. Sales Targets & Performance

• Achieve monthly and quarterly admission targets defined by the management.
• Participate in education fairs, seminars, and spot-admission events organized by the company.

Required Qualifications & Skills:

Education:

• Bachelor’s degree in any stream (Graduate).

Experience:

• 2 years of experience in Academic Counseling, Tele-sales, or Inside Sales.
• Previous experience in the Overseas Education or EdTech industry is highly preferred.
• Freshers with excellent communication skills and a zeal for sales are welcome to apply.

Key Skills:

• Communication: Fluent in English, Hindi, and Bengali (Must be able to converse comfortably with parents from diverse backgrounds).
• Sales Aptitude: Strong negotiation skills and the ability to close deals.
• Empathy: Ability to listen patiently to parent concerns and provide honest solutions.
• Tech Savvy: Basic knowledge of MS Excel, Google Sheets, and CRM tools.

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