Job Opening: B2B Collection Specialist

About Us:

We are in search of a meticulous and proactive Collection Specialist to become part of our dynamic team. As a Collection Specialist, you will have a vital role in ensuring the prompt collection of outstanding accounts receivable, nurturing positive relationships with clients, and collaborating with various internal teams.

Location: Saltlake Sector V, Kolkata

Responsibilities:

• Retrieve outstanding accounts receivable invoices for direct clients.
• Proactively initiate communication with clients to nurture and expand business relationships.
• Pursue resolution of disputed balances, independently addressing collection issues.
• Aid in identifying and researching disputed items, delivering timely responses to clients.
• Engage in client meetings and cooperate with internal departments to resolve issues.
• Uphold data accuracy in systems, including billing contacts and collection notes.
• Generate and validate credit requests and accounts receivable adjustment forms.
• Regularly update internal teams on outstanding accounts receivable invoices.

Minimum Qualifications:

• High School Diploma or equivalent.
• Experience in Business-to-Business collections and Accounts Receivable processes.
• Strong oral and written communication skills with a professional demeanor.
• Organizational, multitasking, and time management abilities.
• Collaboration skills, effectively utilized within a team.
• Proficiency in Microsoft Excel.
• Basic capability to present updates to internal and external stakeholders.
• Critical thinking and problem-solving aptitude.
• Attention to detail.
• Self-directed with the ability to manage projects to completion with minimal oversight.
• Ability to work in a flexible, fast-paced environment.

RequirementsMinimum Qualifications:

- High School Diploma or equivalent.

- Experience with Business-to-Business collections and Accounts Receivable processes.

- Strong oral and written communication skills with a professional demeanor.

- Organizational, multitasking, and time management skills.

- Collaboration skills, successfully applied within a team.

- Proficiency in Microsoft Excel.

- Basic ability to present updates to internal and external stakeholders.

- Critical thinking and problem-solving skills.

- Attention to detail.

- Self-directed with the ability to manage projects to completion with minimal oversight.

- Ability to work in a flexible, fast-paced environment.

BenefitsRegular Shift

5 days working

Salary : Upto 40k ctc or Hike on your last drawn salary as per market standard.