Back Office Coordinator

🖥️ Job Title: Back Office Coordinator

🏢 Company: Tata AIA Life Insurance

📍 Location: As per Branch / Office Allocation

🕒 Employment Type: Full-Time

📌 Job SummaryTata AIA Life Insurance is hiring a detail-oriented Back Office Coordinator to support documentation, client servicing, and administrative operations. The ideal candidate should be organized, good with data handling, and able to support the sales/operations team efficiently from the backend.

• 🛠️ Key Responsibilities🧾 Documentation & Data ManagementHandle client documentation, KYC, policy issuance & data entry
• Maintain digital & physical records in an organized format
• Update reports, MIS, lead trackers & daily logs
• 📞 Client Support & CoordinationAssist customers with policy updates, status tracking & service queries
• Coordinate with the sales team, branch staff & channel partners
• Schedule meetings, service calls & follow-up reminders
• 📊 Reporting & Backend SupportPrepare daily/weekly MIS reports and sales updates
• Support branch operations through backend processing
• Track workflow & ensure timely completion of assigned tasks
• 🎯 Skills & Competencies💻 Proficiency in MS Excel, Google Sheets, CRM tools
• 🗣️ Good communication & email etiquette
• 📁 Strong documentation & record-management skills
• ⏱️ Time management & multi-tasking ability
• 🔍 Attention to detail & accuracy
• 🎓 QualificationsGraduate in any discipline (Mandatory)
• Freshers can apply, experience in BFSI/Back Office preferred
• Knowledge of insurance documentation will be an added advantage
• 🎁 Benefits💼 Structured training & onboarding
• 💰 Attractive salary + incentives (as per policy)
• 📈 Career growth in leading Life Insurance brand
• 🩺 Medical & employee benefits as per company norms