Call Quality Analyst
3G Zone
Call Quality Analyst
3G Zone
Garia, Kolkata/Calcutta
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
Basic English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 24 Jan 2026 - 30 Jan 2026 | Time: 10.00 am - 04.00 pm...See details
8 applicants
Job Description
Roles and Responsibilities of Quality Analyst in Century Plywood BPO (Voice ) are monitoring and evaluating customer service interactions — usually calls, emails, or chats to ensure agents follow company policies and deliver excellent customer experiences
Job role
Work location
4/100 Vidyasagar , Near EV Gallery Ramgarh.Kalyan Sangha Club. Kolkata 700047 Garia, Kolkata/Calcutta
Department
Quality Assurance
Role / Category
Business Process Quality
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Quality management, Transfering calls, Process quality, Dialer management, Quality analysis, Total quality management, Quality audit, Quality development, Call analysis, Dialer campaigns, Dialer data analysis, Call queuing, Quality analytics, Call recording, Call monitoring
English level
Basic English
Age limit
22 - 45 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
24 Jan 2026 - 30 Jan 2026
Time
10.00 am - 04.00 pm
About company
Name
3G Zone
Address
4/100 Vidyasagar , Near EV Gallery Ramgarh.Kalyan Sangha Club. Kolkata 700047 Garia, Kolkata/Calcutta
Job posted by 3G Zone
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