- Handle client communication over phone regarding orders  

- Coordinate with logistics partners for dispatch and delivery  

- Ensure smooth communication between clients and carriers  

- Maintain records and update order status in our system (training will be provided)  

- Follow up on deliveries and resolve any issues  

- Minimum 2 years of work experience in customer service or order coordination  

- Good communication skills in English and Hindi  

- Basic computer knowledge is essential  

- Prior experience in sales will be an added advantage  

- Jewelry or fashion industry experience is a plus, but not mandatory