Customer Care Executive

Mnc Bpo

Salt Lake City, Kolkata/Calcutta

₹13,000 - ₹14,000 monthly

Fixed

13000 - ₹14000

Earning Potential

14,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

29 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC)

Job Description

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives (Voice Process). The role involves handling customer queries, providing solutions, and ensuring a positive customer experience over voice calls.



  • Key Responsibilities:
  • Handle inbound customer calls
  • Address customer queries and resolve issues effectively
  • Provide accurate information about products/services
  • Maintain professional communication with customers
  • Ensure customer satisfaction and quality service delivery



  • Eligibility Criteria:
  • Freshers and experienced candidates can apply
  • Basic English communication skills required
  • Good listening and problem-solving abilities
  • Comfortable working in rotational shifts



  • Salary:
  • Freshers: ₹15,000 CTC
  • Experienced: ₹18,000 CTC



  • Work Details:
  • 6 working days per week
  • Rotational shifts
  • Work from Office



  • Additional Benefits:
  • Easy hiring process
  • Immediate joining


Job role

Work location

Sector 5, Bidhannagar, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer onboarding, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Mnc Bpo

Address

Sector 5, Bidhannagar, Kolkata, West Bengal, India

Job posted by Mnc Bpo

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