Customer Care Executive
Mnc Bpo
Customer Care Executive
Mnc Bpo
Salt Lake City, Kolkata/Calcutta
₹13,000 - ₹14,000 monthly
Fixed
₹13000 - ₹14000
Earning Potential
₹14,000
Job Details
Interview Details
Job highlights
29 applicants
Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC)
Job Description
Job Description:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives (Voice Process). The role involves handling customer queries, providing solutions, and ensuring a positive customer experience over voice calls.
- Key Responsibilities:
- Handle inbound customer calls
- Address customer queries and resolve issues effectively
- Provide accurate information about products/services
- Maintain professional communication with customers
- Ensure customer satisfaction and quality service delivery
- Eligibility Criteria:
- Freshers and experienced candidates can apply
- Basic English communication skills required
- Good listening and problem-solving abilities
- Comfortable working in rotational shifts
- Salary:
- Freshers: ₹15,000 CTC
- Experienced: ₹18,000 CTC
- Work Details:
- 6 working days per week
- Rotational shifts
- Work from Office
- Additional Benefits:
- Easy hiring process
- Immediate joining
Job role
Work location
Sector 5, Bidhannagar, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer onboarding, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Mnc Bpo
Address
Sector 5, Bidhannagar, Kolkata, West Bengal, India
Job posted by Mnc Bpo
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