Customer Care Executive

 WORK FROM OFFICE OPPORTUNITY

Greetings from Smart Call Centre Solutions Pvt. Ltd.!

We are an International BPO-cum-IT company, currently hiring freshers as well as experienced candidates for our International Voice Process.

Job LocationSmart Call Centre Solutions Pvt. Ltd.

16A, Shakespeare Sarani, New B.K. Market Building, 6th Floor

Kolkata – 700071

(Nearest Metro Stations: Rabindra Sadan & Maidan)

📞 Contact: Arnab (HR) – 7439860548

• Open PositionsCustomer Care Executive (CCE) – Freshers & Experienced
• Customer Support Executive – (Inbound calling experience preferred)
• Senior Customer Care Executive (Sr. CCE) – (Outbound international calling & closing skills required)
• Team Leader (TL) – (Experience in managing teams in international processes
• Eligibility CriteriaFluency in English (Mandatory)
• Minimum 12th Pass or above
• Age: 18 to 45 years

Desired Candidate

• ProfileExcellent communication skills
• Willingness to work in fixed night shifts (US process)
• Ability to handle inbound & outbound calls efficiently

Shift Timings

• Evening Shift (Part-Time): 5:30 PM – 9:45 PM
• Night Shift (Full-Time): 9:30 PM – 6:30 AM
• Morning Shift: 7:00 AM – 4:00 PM
• Day Shift: 11:00 AM – 8:00 PM

BenefitsOn-the-spot offer letter

• Attractive salary packages (Fixed + Unlimited Incentives)
• Salary no bar for deserving candidates
• Excellent career growth opportunities
• Weekly Offs: Sundays fixed + 2 Saturdays off
• (For Customer Support: 6 days off per month on a roster basis)