Customer Care Executive | Kolkata

Hiring for voice process.

Job description:

• Any 6 days of working rotational
• Any 1 day of Week off rotational
• Shift- 9 hours (Including 1 Hour break)
• Night Shifts/ Day Shift for girls
• Salary -15000 CTC
• Location- Kolkata

Roles and Responsibilities:

• Provide customer support through voice processes.
• Handle customer inquiries with a focus on Calling.
• Offer product solutions to customers based on their requirements.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile: -

• 0-3 years of experience in BPO Customer Service or related field.
• Strong communication skills for effective interaction.
• Ability to work in a fast-paced environment handling multiple tasks simultaneously.
• 12th pass outs, any graduates/post-graduates are eligible.
• Candidates should be comfortable in night shifts.

Interested candidates can contact mentioned HRs below:

HR Lakhi - 8910069613