Customer Care Expert

Interested Candidates can connect to HR Bishal (Contact Number: - +91 8789 141 640) Email ID: - bishal.baitha@teleperformancedibs.com

Greetings Kolkata!

TP welcomes you to be a part of our dynamic team!

Domestic voice process, Inbound

Location: Kolkata, Salt Lake sector v

**FRESHERS ARE ENCOURAGED TO APPLY **

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.

Responsibilities:

• Handling customer inquiries and resolving issues
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction

Requirements:

• Minimum 12th pass qualification
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in Odiya, Assamese, Bhojpuri, Maithili + Hindi/English
• No leave requirement for upcoming 90 days
• Looking for Immediate joiners only
• Aadhaar should be linked with the candidates contact number

Shifts:

• Rotational shift including night shift (for male candidates)
• No night shift for Female candidates
• Any 9 hour during 24x7
• 6 working days with 1 rotational week off

Perks and Benefits: -

• EPFO
• ESIC
• Flexible shifts
• Language Allowances

Salary:

English + Assamese:

CTC 18K

Assamese + Hindi:

CTC 18k

Odiya + English:

CTC 15K

Odiya + Hindi:

CTC 14K

Interview Rounds

1) HR round

2)Ops Round

3)Assessments