Customer Service Associate

Red Hibiscus Info Solutions

Kaikhali, Kolkata/Calcutta

₹15,400 - ₹18,000 monthly

Fixed

15400 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

15 applicants

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

It's domestic ecommerce Inbound voice process.

It's 100% customer service role where candidates have to resolve customer queries over the call.

Designation- Customer Support Associate


Mandatory Criteria-

Min Graduate (Must have marksheets & certificates of 10th, 12th and graduation)

Must have 1 year experience on paper with any BPO industry.

Excellent verbal communication skill in English & Hindi without major MTI for Voice process

Ready to work in 24/7 Shifts

No planned leave for upcoming 3 month after joining

10 hour of the day, 9 hrs. work and 1 hour break

5 days of working in a week with 2 rotational week-off

Should have a typing speed of 25 WPM with 90% accuracy


Salary :

Salary for minimum 12 months experience candidate 15,400 K/Month to 16400 K/Month in-hand & 17000-18000 CTC depending on the interview


Job role

Work location

Rajarhat, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Red Hibiscus Info Solutions

Address

Rajarhat, Kolkata, West Bengal, India

Job posted by Red Hibiscus Info Solutions

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