Customer Support Executive
Bajaj Allianz Life Insurance Company Limited
Customer Support Executive
Bajaj Allianz Life Insurance Company Limited
B B D Bag, Kolkata/Calcutta
₹18,000 - ₹65,000 monthly*
Fixed
₹18000 - ₹40000
Average Incentives*
₹25,000
Earning Potential
₹65,000
You can earn more incentive if you perform well
Work from Office
Part Time
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
9 applicants
₹587 fee charged by company HR
WHY? - IRDA Exam
Job Description
Handle incoming calls, messages, emails, or walk-in customers
Explain life insurance policy details, benefits, premium payment process
Assist customers with:
Policy status & policy documents
Premium due dates & payment issues
Policy renewal & revival
Nominee change, address change, KYC update
Claim status & claim procedure guidance
Register and resolve customer complaints within TAT
Coordinate with internal teams for escalations
Maintain proper customer records in CRM/system
Ensure customer satisfaction and retention
Follow company policies, IRDAI guidelines, and service standards
Job role
Work location
Dalhousie, Binoy Badal Dinesh Bag South, Lal Dighi, Lal Bazar, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time & Part Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
MS Excel, Lead Generation, Cold Calling, B2C sales, Lead conversion, B2B Clients
English level
Basic English
Age limit
22 - 60 years
Gender
Any gender
About company
Name
Bajaj Allianz Life Insurance Company Limited
Address
Dalhousie, Binoy Badal Dinesh Bag South, Lal Dighi, Lal Bazar, Kolkata, West Bengal, India
Job posted by Bajaj Allianz Life Insurance Company Limited
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