Customer Support Executive

Graticare

Salt Lake City, Kolkata/Calcutta

₹12,000 - ₹17,000 monthly*

Fixed

₹12000 - ₹16000

Average Incentives*

₹1,000

Earning Potential

₹17,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

23 applicants

Job Description

Must Haves

  • Disciplined
  • Self-motivated
  • Dependable
  • Quality-oriented approach

Role:

Deliver crisp in-house software demos; troubleshoot and resolve user issues.

You’ll:

  • Run live/web demos tailored to client needs
  • Provide first-line technical support (phone/email/chat)
  • Create quick-start guides & FAQs

You Have:

  • 1–3 years of demo/support experience
  • Strong technical aptitude and communication skills
  • Experience in healthcare, clinic, hospital, or care center
  • Understanding of patient handling and support services

Shift:

  • Morning or evening shift

Job role

Work location

4th Floor, Rukmini Tower, Harmu Rd, Kumhartoli, Ranchi, Jharkhand 834001, India Salt Lake City, Kolkata/Calcutta

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Diploma

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Bengali, Hindi

Degree/ Specialisation

B.Voc in Healthcare Management, Master in Health/Hospital Administration, BBA in Healthcare Management, Diploma in Child Health/ Rural Health Care/ Multipurpose Health Worker, BBA (Hons.) in Healthcare Management (Atleast one)

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Graticare

Address

4th Floor, Rukmini Tower, Harmu Rd, Kumhartoli, Ranchi, Jharkhand 834001, India Salt Lake City, Kolkata/Calcutta

Job posted by Graticare

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