Customer Support Executive
Tech Mahindra Ltd
Customer Support Executive
Tech Mahindra Ltd
Rajarhat, Kolkata/Calcutta
₹12,700 - ₹15,400 monthly
Fixed
₹12700 - ₹15400
Earning Potential
₹15,400
Job Details
Interview Details
Job highlights
Urgently hiring
71 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), One-way cab
Job Description
We are currently having openings in our Voice Process – 100% work from office.
With fixed salary & permanent hiring.
- Designation-
o Customer Support Associate (CSA).
- Job Profile-
o Have to resolute customer’s query Voice Call
- Mandatory Criteria-
o Min HS Passed.
o Experience can apply
o Excellent verbal communication skill in English & Hindi without major MTI for Voice process
o Should have not applied for any Flipkart interview in last 3 month
o Customer orientation.
o Ready to work in 24/7 Shifts
o No planned leave for upcoming 3 month after joining
o 9 hour of the day, 8 hrs. work and 1 hour break
o Should have a typing speed of 30WPM with 90% accuracy
- Interview Structure-
o HR round - General check. -
o OPS round – General Check
o Client Round – Video Call
o Versant Round & Pmaps
o Pick up & drop for odd shifts
· Documents Required –
o Education Mark sheets
o Aadhar Card
o Pan Card
· Location details for Walkin interview:
Contact Person - Aditya Bhattacharyya, Phone - 8240373920
Email- ab00784288@techmahindra.com
Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali)
Candidates need to carry CV & adhar card(Government id card)
Job role
Work location
DLF 2 Road, Action Area II, Newtown, New Town, West Bengal, India Rajarhat, Kolkata/Calcutta
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Operations, Customer Support - Non Voice, Customer Support - International Voice Process, Customer Support - Service Delivery
Skills
bpo, Customer support, Chat support, International calling, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer queries, Voice modulation, Customer Query Resolution, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 38 years
Gender
Any gender
About company
Name
Tech Mahindra Ltd
Address
DLF 2 Road, Action Area II, Newtown, New Town, West Bengal, India
Job posted by Tech Mahindra Ltd
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