Floor Manager

Key Responsibilities and Duties

• Staff Supervision: Managing and motivating staff, assigning tasks, scheduling shifts, and providing training or feedback.
• Operational Oversight: Monitoring floor activities to ensure efficiency, safety, and compliance with company policies.
• Customer Experience: Addressing customer inquiries, complaints, and ensuring high-quality service.
• Inventory & Maintenance: Overseeing stock levels, maintaining cleanliness, and ensuring equipment is in working order.
• Administration: Handling POS functions (voids/comps in restaurants), preparing reports, and facilitating staff meetings.