Floor Supervisor

Of course! Here’s a job description tailored to your requirements — full-time International Telecalling (Voice Process) for the UK process, based in *Kasba, Kolkata*, open to both *freshers and experienced* candidates:

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*💼 Job Title: International Telecalling Agent – UK Voice Process*  

*📍 Location: Kasba, Kolkata*  

*🕒 Job Type: Full-Time*  

*🌍 Process: UK Voice Process (International Calling)*  

*👥 Experience: Freshers & Experienced – Both Welcome*

*Company Overview:*  

We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in *Kasba, Kolkata*, and looking for enthusiastic individuals ready to grow with us.

*Job Description:*  

We are hiring *International Telecalling Agents* for our *UK Voice Process*. This is a full-time, office-based role where you'll be engaging with UK customers over the phone — answering queries, offering support, and ensuring customer satisfaction.

*Key Responsibilities:*

- Handle outbound and inbound calls to/from UK customers.

- Clearly communicate product or service details.

- Resolve customer queries in a professional and timely manner.

- Maintain call records and update customer information accurately.

- Meet daily/weekly targets and call quality standards.

- Stay updated on process knowledge and training materials.

*Who Can Apply?*

- Excellent spoken English is *a must*.

- Freshers with good communication skills are encouraged to apply.

- Experience in international BPO or telecalling will be a plus.

- Comfortable working in *UK shifts* (Afternoon to Night).

- Basic computer knowledge and typing skills required.

*Perks & Benefits:*

- Attractive Salary + Incentives.

- Fixed Shifts (UK Timing).

- Friendly and supportive work environment.

- On-the-job training and growth opportunities.

- Weekends Off (Depending on the process).

- Convenient office location in *Kasba, Kolkata*.

*How to Apply:*  

Interested candidates can share their resume at *[prayoshidwitaya@gmail.com]* or contact us directly at *[9163460830]* to schedule an interview.

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