Job Description & Key Responsibilities:

• Customer Service:
• Greet guests warmly and professionally.
• Present menus and answer questions about dishes and beverages.
• Take orders accurately and efficiently.
• Ensure orders are delivered promptly and correctly.
• Check on guests during their meal to ensure satisfaction.
• Handle complaints or issues professionally and effectively.
• Table Management:
• Set tables with appropriate linens, silverware, and glassware.
• Clear tables promptly and efficiently.
• Maintain a clean and organized dining area.
• Order Taking and Serving:
• Take food and beverage orders accurately and promptly.
• Communicate orders clearly to the kitchen staff.
• Serve food and beverages in a timely manner.
• Ensure food and beverages are presented attractively.
• Payment Handling:
• Present and process bills accurately.
• Teamwork:
• Work collaboratively with other staff members, including kitchen staff and other servers.
• Follow hotel policies and procedures.
• Maintain a positive and professional attitude.
• Other Duties:
• Assist with room service and clearance.
• Coordinate with Front Office team for guest service
• Follow health and safety regulations.