Front Office Executive

*Job Summary:*

We are seeking a customer-focused and energetic Front Office Executive to join our team at PNB MetLife. As a Front Office Executive, you will be the first point of contact for customers visiting our branch. You will be responsible for providing excellent customer service, handling transactions, and promoting our insurance products.

*Key Responsibilities:*

- *Customer Service:*

- Greet customers and provide excellent service

- Respond to customer queries and resolve issues

- Provide information on insurance products and services

- *Sales Support:*

- Promote PNB MetLife's insurance products to customers

- Assist customers in selecting suitable insurance plans

- Generate leads and follow up on sales opportunities

- *Transaction Processing:*

- Handle cash and non-cash transactions

- Process policy applications and endorsements

- Ensure accuracy and completeness of documents

- *Office Administration:*

- Maintain records and files

- Assist in preparing reports and statements

- Perform other administrative tasks as assigned

*Required Skills and Qualifications:*

- *Education:* hs and above

- *Skills:*

- Excellent communication and interpersonal skills

- Strong organizational and time management skills

- Proficiency in MS Office

- Ability to work independently and as part of a team

- *Knowledge of insurance products is a plus*

*What We Offer:*

- *Competitive salary and benefits*

- *Opportunities for growth and development*

- *Friendly and supportive work environment*