Ground Staff

Ground staff jobs at airports involve customer service, operations, and logistics, including roles like Ticketing Agent, Ramp Agent, Ground Handling, Customer Service Associate, and Operations Executive, with many entry-level (fresher) positions available, often requiring good communication and physical fitness for tasks like baggage handling, check-in, and passenger assistance. You can find these jobs on platforms like LinkedIn, Placement India, Foundit, and Naukri.com, with openings often advertised for freshers and experienced individuals in cities like Kolkata and Howrah. 

Types of Ground Staff Roles

• Customer Service: Ticketing Agent, CSA (Customer Service Associate), Airport Representative, Guest Relationship Executive.
• Operations & Handling: Ground Handling Staff, Ramp Agent, Airport Operations Executive, Cargo Executive, Loader/Cleaner, Ground Handling Supervisor.
• Management/Executive: Airport Executive, Station Head, Operations Executive, Duty Manager. 

Key Responsibilities

• Assisting passengers with check-in and boarding.
• Handling baggage and cargo.
• Managing flight operations on the ramp.
• Providing information and resolving customer issues.