Guest Relation Executive

A Guest Relationship Executive (GRE) is a customer service role focused on creating a positive and memorable experience for guests by greeting them, handling inquiries, and resolving issues. Key duties include managing check-in/check-out, coordinating with other departments to ensure seamless service, preparing welcome materials, and gathering guest feedback to improve services. This role requires strong communication, interpersonal skills, and the ability to anticipate and meet guest needs.