Guest Relation Executive

Key Responsibilities:

• Greet and welcome guests in a warm and professional manner.
• Handle guest inquiries, requests, and complaints promptly and effectively.
• Coordinate with internal departments to ensure smooth service delivery.
• Maintain guest records and feedback for service improvement.
• Assist in reservations, seating arrangements, and guest coordination.
• Ensure adherence to company service standards and SOPs.
• Support daily operational activities as required.
• Build and maintain positive relationships with guests.