Hiring For Banking Customer Care Executive

Teleperformance

Salt Lake City, Kolkata/Calcutta

₹9,000 - ₹15,000 monthly

Fixed

9000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Night Shift

Freshers only

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

109 applicants

Benefits include: Overtime Pay, PF, Flexible Working Hours, ESI (ESIC)

Job Description

Interested Candidates can connect to HR Bishal (Contact Number: - +91 8789 141 640) Email ID: - bishal.baitha@teleperformancedibs.com


Greetings Kolkata!

TP welcomes you to be a part of our dynamic team!

Domestic voice process, Inbound

Location: Kolkata, Salt Lake sector v

 


**FRESHERS ARE ENCOURAGED TO APPLY **

 

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.

 

Responsibilities:

  • Handling customer inquiries and resolving issues
  • Providing product/service information to customers
  • Meeting and exceeding customer satisfaction

 

Requirements:

  • Minimum 12th pass qualification
  • Fresher can apply
  • Excellent communication and interpersonal skill in Odiya, Assamese, Bhojpuri, Maithili + Hindi/English
  • No leave requirement for upcoming 90 days
  • Looking for Immediate joiners only
  • Aadhaar should be linked with the candidates contact number

 

Shifts:

  • Rotational shift including night shift (for male candidates)
  • No night shift for Female candidates
  • Any 9 hour during 24x7
  • 6 working days with 1 rotational week off


Perks and Benefits: -

  • EPFO
  • ESIC
  • Flexible shifts
  • Language Allowances



Interview Rounds

1) HR round

2)Ops Round

3)Assessments

Job role

Work location

Webel More, EN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Freshers only

Education

12th Pass

Skills

Customer support, Blended process, Customer documentation, Domestic BPO, Oral communication, Verbal communication, Banking processes, Communication, Customer queries, Language translation, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Basic English

Regional language

Fluent in speaking Bengali, Oriya, Assamese, Hindi

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Teleperformance

Address

Webel More, EN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India

Job posted by Teleperformance

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