International Voice Process Agent

✨ Job Title: International Voice Process Agent (UK Process)

🏢 Company: Nexgen BPS Private Limited

📍 Location: Module -106, WEBEL IT PARK, P-1, Taratala Rd, near DR B R Ambedkar Bridge, CPT Colony, Alipore, Kolkata, West Bengal 700088

🌍 Job Overview:

We are hiring Advisors for a UK process to handle international customer calls. The role involves understanding customers' financial situations and guiding them towards suitable debt management solutions.

🎯 Key Responsibilities:

📞 Handle inbound/outbound calls with UK customers

💬 Understand customer financial concerns and provide solutions

🎯 Guide customers on debt management and financial options

🤝 Build trust and maintain strong customer relationships

📊 Maintain call records and client information

📣 Perform telesales and advisory activities

🧠 Provide consultation and policy guidance when required

🚀 Achieve performance and quality targets

📌 Job Details:

🎂 Age: 18 – 30 years

👨‍👩‍👧 Gender: Both genders allowed

🎓 Education: 12th Pass

🗣️ English: Intermediate English

💼 Experience: Freshers can apply

⏰ Shift: Day Shift (Full Time)

🧠 Required Skills:

📢 Good Communication & English Speaking Skills

💬 Convincing & Client Handling Skills

📞 Telesales / Telemarketing / Voice Process

🌍 International BPO Experience (Preferred)

📊 Client Consultation & Advisory Skills

💼 Basic Knowledge of Debt Management / Financial Services

💰 Salary: ₹13,000 – ₹18,000 (As per experience & skills)

💸 Incentive: ₹5,000+ (Performance-based)

🎁 Perks & Benefits:

💸Annual Bonus, Flexible Working Hours, one side cab on odd hours

🎯 Attractive Incentives

😊 Friendly Work Environment

📈 Growth Opportunities

📞 Contact Person: Iqra HR

📱 Phone: 9163216594