IT Program Coordinator

Mahem Impex

Kolkata/Calcutta

₹20,000 - ₹50,000 monthly

Fixed

₹20000 - ₹50000

Earning Potential

₹50,000

Work from Office

Full Time

Min. 3 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

26 applicants

Job Description

  • Key ResponsibilitiesCoordination & OperationsBe the single point of contact in Nigeria for India IT/ERP, local management, and third-party vendors.Track tasks via Jira/Sheets, maintain a RAID log, publish weekly status.ERPNext & Process SupportSupport front office (DO/Asst-DO) with ERP usage issues, permissions, master hygiene, and UAT during changes.Raise and follow through on tickets/bugs/config changes with the India team.Integrations & APIsAssist with bank/PSP API coordination, WhatsApp/IVR connectors, n8n jobs; test payloads via Postman, verify webhooks, log failures, and escalate early.Factory IT HygieneCoordinate local IT vendors for internet, LAN/Wi-Fi, printers/scanners, CCTV, endpoints, basic server checks; maintain an IT asset register and a SOP/runbook.Ensure secrets and creds are stored via approved tools (e.g., Bitwarden/Google Secret Manager) and shared properly with India.Data Checks & ReconciliationsRun basic SQL checks (BigQuery preferred) for daily/weekly reconciliations (receipts vs orders/bank callbacks).Prepare simple checklists/dashboards with India team (Grafana/Tableau read-only).Documentation & TrainingMaintain SOPs, change notes, and handover docs; conduct quick refreshers for DO/Asst-DO on new flows.

Job role

Work location

Kolkata, West Bengal, India

Department

Project & Program Management

Role / Category

Technology / IT Project Management

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

Education

Graduate

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any MCA, Any BCA, Any BE/B.Tech (Atleast one)

Gender

Any gender

About company

Name

Mahem Impex

Address

Kolkata, West Bengal, India

Job posted by Mahem Impex

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