IT Support Executive

🏢 Job Title: IT Support Cum ReceptionistLocation: [Your Coworking Space Name]

Employment Type: Full-Time

🎯 Job SummaryWe are looking for a smart, tech-savvy, and customer-friendly IT Support Cum Receptionist to manage front desk operations and provide basic IT support for members at our coworking space. The ideal candidate should have strong communication skills, basic networking knowledge, and a welcoming personality.

• 🖥️ Key Responsibilities🧑‍💼 Front Desk & Reception DutiesGreet members and visitors professionally
• Handle check-ins and onboarding of new members
• Manage phone calls, emails, and inquiries
• Maintain visitor log and access control
• Coordinate meeting room bookings
• Handle courier and parcel management
• Maintain cleanliness and front desk organization
• 💻 IT Support ResponsibilitiesProvide first-level IT support to members
• Troubleshoot Wi-Fi, LAN, printer, and connectivity issues
• Manage routers, access points, and basic network setup
• Assist in installing basic software and system configuration
• Monitor internet uptime and coordinate with ISP when required
• Maintain CCTV and biometric systems (basic monitoring)
• Ensure smooth functioning of conference room AV systems
• 🛠️ Required Skills & QualificationsBasic knowledge of networking (Router, Switch, Wi-Fi configuration)
• Familiar with Windows, basic troubleshooting, printers
• Good communication skills (English + Local language preferred)
• Basic knowledge of MS Office & Google Workspace
• Customer service-oriented attitude
• Ability to multitask
• 🎓 Preferred QualificationsDiploma / Bachelor’s degree in IT / Computer Science
• 1–2 years experience in IT support or front office role
• Experience in coworking / hospitality is a plus
• 🌟 Key TraitsFriendly and professional personality
• Problem-solving mindset
• Responsible and punctual
• Tech-savvy and organized