MIS & Social Media Cum Ecommerce Executive

MIS & Social Media cum E-commerce Executive

Job Summary

We are looking for a detail-oriented and proactive MIS & Social Media Executive to manage company data reporting, social media presence, online product listings, and order processing. The candidate will be responsible for maintaining accurate MIS reports, handling social media platforms, managing online marketplace listings, and ensuring smooth order management.

Key Responsibilities

1. MIS & Reporting

• Maintain and update daily, weekly, and monthly MIS reports.
• Collect, analyze, and present business data for management review.
• Generate sales, inventory, and operational reports.
• Ensure data accuracy and timely reporting.

2. Social Media Management

• Manage company social media accounts (Facebook, Instagram, LinkedIn, etc.).
• Create and schedule posts, reels, and promotional content.
• Respond to customer inquiries and comments on social platforms.
• Track social media performance and prepare analytics reports.
• Coordinate with marketing teams for campaigns and promotions.

3. Online Product Listing

• Create and manage product listings on e-commerce platforms and company website.
• Upload product images, descriptions, pricing, and specifications.
• Optimize listings with keywords, tags, and categories.
• Update product information, stock availability, and pricing regularly.

4. Online Order Management

• Monitor and process incoming online orders from various platforms.
• Coordinate with warehouse/logistics teams for order fulfillment.
• Track orders, update order status, and handle customer queries.
• Manage returns, cancellations, and order discrepancies.

5. Data & Inventory Coordination

• Maintain records of online sales and stock levels.
• Coordinate with purchase and inventory teams to update product availability.
• Prepare reports related to online sales performance.

Required Skills

Proficiency in MS Excel / Google Sheets for MIS reporting.

Basic knowledge of social media management tools.

Experience with e-commerce platforms (Amazon, Flipkart, Shopify, etc.) is preferred.

Basic knowledge of product listing and SEO for e-commerce.

Good communication and organizational skills.

Ability to multitask and meet deadlines.

Qualifications

Bachelor’s degree in Business Administration, Commerce, Marketing, or related field.

1–3 years experience in MIS, e-commerce operations, or social media management preferred.

Key Competencies

Analytical thinking

Attention to detail

Time management

Customer handling skills

Digital marketing awareness