Operation Manager
JYOTI PLACEMENT SERVICES
Operation Manager
JYOTI PLACEMENT SERVICES
Kolkata/Calcutta
₹18,000 - ₹25,000 monthly*
Fixed
₹18000 - ₹23000
Average Incentives*
₹2,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
96 applicants
Job Description
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Job role
Work location
Kolkata, West Bengal, India
Department
Operations
Role / Category
Operations Planning & Control
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Operations Planning & Control, Hospitality Management, Restaurant Staff / Waiter / Steward
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
B.A in Hotel Management, Bachelor in Hospitality Management, BBA (Hons.) in Operation Management (Atleast one)
Gender
Any gender
About company
Name
JYOTI PLACEMENT SERVICES
Address
Kolkata, West Bengal, India
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