Receptionist / Front Office Executive

Job Summary:

We're seeking a Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service. The ideal candidate will be a good communicator, empathetic, and able to work in a fast-paced environment. ONLY FEMALE CANDIDATE APPLY WITH MEDICAL INDUSTRY KNOWLEDGE

Key Responsibilities:

MEDICAL INDUSTRY KNOWLEDGE MANDETORY

- Respond to customer inquiries via phone, email, and chat

- Resolve customer complaints and issues related to reports, appointments, and services

- Provide accurate information about our services and policies

- Maintain patient records and update customer information

- Meet customer satisfaction targets and performance metrics

Requirements:

-ONLY FEMALE CANDIDATE APPLY WITH MEDICAL INDUSTRY KNOWLEDGE

- Bachelor's degree in any field

- 0-1 years of experience in customer support or a similar role

- Excellent communication and interpersonal skills

Job Type: Full-time