Relationship Manager

Profile Summary

A detail-oriented and customer-focused Relationship Manager with 1-2 years of experience in gold

appraisal, valuation, and handling. Skilled in KYC compliance, addressing customer queries, and driving

business growth through referrals and renewals. Proficient in coordinating loan approvals, enhancing

brand visibility, and building strong customer relationships with excellent communication skills and

mobility for on-ground support.

Job Title: Relationship Manager

Education: Bachelor’s degree required (Graduation)

Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.

Key Responsibilities:

○ To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/

prevent spurious/unacceptable ornaments.

○ Adhering to high ethical standards and complying with all the laid down processes /

policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration.

○ Coordinate with the Manager and stakeholder for loan approval.

○ Ensure to bring in New Customers and maintain good relationships with existing

customers for generating renewal & referral business.

○ Resolving all customer doubts and questions while processing the loan.

○ Participate in business development activities to improve the brand visibility of Rupeek

Gold Loan in the catchment areas and to generate leads of prospective customers.

Skills & Persona:

○ Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and

Handling.

○ Upto 30 years of age

○ Excellent communication skills in the local language and elementary English

○ 2 wheeler and Driving License is mandatory

Why Join Us:

○ Be part of a fast-paced and innovative environment where you can make a direct impact

on the company’s growth.

○ Competitive compensation and benefits package, with opportunities for professional

growth and development.

○ Work with a talented and ambitious team that is driving innovation in the financial

services industry.