Overview –

We are a leading hospitality company with a network of 50+ banquets across Kolkata. Our venues cater to a diverse range of events, from weddings and corporate gatherings to social celebrations. We pride ourselves on providing exceptional service and memorable experiences for our clients.

Position Overview –

We are seeking a Banquet Booking and Coordination Specialist to join our dynamic team. The ideal candidate will be responsible for managing banquet bookings, engaging with clients, and ensuring seamless coordination during events. This role is pivotal in driving sales, maintaining client satisfaction, and upholding our reputation for excellence in hospitality.

Key Responsibilities –

Client Management - Act as the primary point of contact for clients interested in booking our banquets.

Provide information about our venues, packages, and services to prospective clients.

Understand clients' requirements and preferences to tailor offerings accordingly.

Booking Management - Manage the booking process from inquiry to confirmation.

Assist clients in selecting suitable dates, venues, and packages for their events.

Prepare and send booking contracts, ensuring accuracy and clarity of terms.

Coordinate with internal departments to secure availability and resources for confirmed bookings.

Follow up with clients to confirm details and finalize arrangements prior to events.

Sales and Marketing –

Participate in marketing initiatives, such as promotional events and online campaigns.

Collaborate with the sales team to identify opportunities for upselling and cross-selling.

Maintain accurate records of client interactions, bookings, and sales activities. Include cold calling.

Requirements/Qualification –

Graduation ( freshers can also apply)

Having a Management Degree will be considerable.

Flexibility to work evenings, weekends, and holidays as required.