Security Manager

🔔 *INTERVIEW INVITATION - TELECALLING EXECUTIVE*

Dear Candidate,

Warm greetings from Awadh Security Services Pvt. Ltd.

We are pleased to inform you that your application for the position of Telecalling Executive has been shortlisted through the Apna platform. After reviewing your profile, we would like to invite you for a physical interview at our office.

━━━━━━━━━━━━━━━━━━━━━━━━━━

📅*INTERVIEW DETAILS*

Date: Saturday, 27th December 2025

Time: 2:00 PM Sharp

Venue: Awadh Security Services Pvt. Ltd.

08, Lyons Range, Murgighata,

B.B.D. Bagh, Kolkata – 700001, West Bengal

📍 Google Maps Location:

https://share.google/uihtUaFkrGjMxXNje

🕐 Please arrive 10 minutes early

━━━━━━━━━━━━━━━━━━━━━━━━━━

📋 *DOCUMENTS TO CARRY*

Please bring the following on interview day:

✅ Updated Resume/CV (2 copies)

✅ Recent passport-size photograph (2 copies)

✅ Government-issued ID proof (Aadhaar/PAN/Voter ID - original + photocopy)

✅ Educational certificates (12th Pass or above - photocopy)

✅ Experience certificates (if any)

✅ Address proof document (optional)

━━━━━━━━━━━━━━━━━━━━━━━━━━

💼 *COMPLETE JOB INFORMATION*

Position: Telecalling Executive

Department: Business Development & Sales

Job Type: Full-Time | Day Shift | Work from Office

Working Hours: 10:00 AM – 7:00 PM (Monday to Saturday)

Weekly Off: Sunday

Monthly Salary Package:

₹14,000 – ₹19,000 (Fixed + Performance Incentives)

*Incentive Structure:*

5% commission on every successful sale/client acquisition

No monthly targets – Focus on quality client engagement

━━━━━━━━━━━━━━━━━━━━━━━━━━

🎯 *JOB ROLE & RESPONSIBILITIES*

As a Telecalling Executive at Awadh Security Services, your primary responsibilities will include:

🔹 Outbound Cold Calling: Initiate professional business calls to prospective clients including factory managers, business heads, CEOs, HR managers, and facility heads across industries

🔹 Service Promotion: Introduce and explain our comprehensive security guard services (armed/unarmed, male/female guards, supervisors) for various establishments like factories, malls, offices, warehouses, hotels, hospitals, and residential complexes

🔹 Lead Generation: Identify potential clients, understand their security manpower requirements, and generate qualified business leads

🔹 Needs Assessment: Listen actively to client needs, ask relevant questions, and recommend appropriate security solutions

🔹 Appointment Scheduling: Coordinate and schedule physical site visits and meetings between clients and our Business Development team

🔹 CRM Management: Maintain accurate records of all client interactions, follow-ups, and lead status in company database/Excel sheets

🔹 Client Relationship Building: Build professional rapport with decision-makers and maintain regular follow-ups to convert prospects into clients

🔹 Daily Reporting: Submit daily call reports, lead summaries, and performance updates to the reporting manager

🔹 Market Intelligence: Gather information about client requirements, competitor activities, and industry trends

━━━━━━━━━━━━━━━━━━━━━━━━━━

🏢 *ABOUT AWADH SECURITY SERVICES PVT. LTD.*

Awadh Security Services is a professionally managed, government-licensed private security services company headquartered in B.B.D. Bagh, Kolkata's premier central business district. We are a trusted name in the security and facility management sector across Eastern India.

*Our Core Services:*

• Trained & verified security guard supply (armed/unarmed)

• Male & female security personnel

• Ex-servicemen (ESM) security staff

• Supervisors and security officers

• Factory security solutions

• Mall and retail security

• Corporate office security

• Industrial facility protection

• Event security management

• CCTV monitoring support staff

*Why Work With Us?*

✔ Direct company employment (not outsourced)

✔ Statutory compliance: PF, ESI, professional agreement

✔ Growing company with expansion plans across West Bengal

✔ Professional work environment in Kolkata's business hub

✔ Career growth opportunities in sales and management

✔ Recognized by government authorities and major corporate clients

✔ Transparent salary structure with timely payments

*Our Work Culture:*

We maintain a disciplined, target-free, performance-based work environment where communication skills, professionalism, and client satisfaction are valued above aggressive selling. You will receive proper training, scripts, and ongoing support from experienced team members.

*Office Location:*

Our office is centrally located in B.B.D. Bagh, easily accessible by metro (Dalhousie Metro Station - 5 min walk), bus, tram, and local train (Kolkata Railway Station nearby).

━━━━━━━━━━━━━━━━━━━━━━━━━━

💰 *SALARY & BENEFITS PACKAGE*

Fixed Monthly Salary: ₹14,000 – ₹19,000

(Negotiable based on experience and interview performance)

*Additional Incentives:*

5% commission on each confirmed client contract

(Example: If you generate a client contract worth ₹2,00,000 annually, you earn ₹10,000 as incentive)

*Employee Benefits & Perks:*

🔸 Provident Fund (PF) – Statutory compliance

🔸 ESI (Employee State Insurance) – Medical coverage

🔸 Annual Performance Bonus

🔸 Travel Allowance (TA) for field visits

🔸 Mobile Allowance for business calls

🔸 Internet Allowance

🔸 Health Insurance (as per company policy)

🔸 Accommodation support (for eligible candidates from outside Kolkata)

🔸 Paid leaves as per company policy

🔸 Festival bonuses

*Salary Payment: Between 1st-7th of every month via bank transfer*

━━━━━━━━━━━━━━━━━━━━━━━━━━

✅ *ELIGIBILITY & REQUIREMENTS*

*Minimum Qualifications:*

📌 Education: 12th Pass (Higher Secondary) or above

📌 Experience: Minimum 6 months in telecalling/telesales/customer support (experienced candidates only)

📌 Age: 20 – 50 years

📌 Language: English (mandatory) + Hindi/Bengali

📌 Gender: Both male and female candidates welcome

*Preferred Skills & Qualities:*

✔ Clear and confident communication skills (Hindi/English/Bengali)

✔ Basic computer knowledge (MS Excel, email, internet browsing)

✔ Good typing speed and CRM/database handling

✔ Cold calling experience in B2B sales (factory/corporate segment preferred)

✔ Lead generation and client conversion skills

✔ Persuasion and convincing abilities

✔ Professional phone etiquette and active listening

✔ Patience and ability to handle objections/rejections

✔ Target-oriented mindset with self-motivation

✔ Leadership potential for future team handling

*Ideal Candidates:*

Those with previous experience in calling for security services, manpower agencies, facility management, B2B sales, corporate services, or industrial products will be highly preferred.

━━━━━━━━━━━━━━━━━━━━━━━━━━

❓ *FREQUENTLY ASKED QUESTIONS*

Q1: Is there any joining fee or registration charge?

A: No. There is absolutely no joining fee, training fee, or any charges at any stage. Beware of any fraudulent demands.

Q2: What will be my target?

A: There are no fixed monthly targets. We focus on quality lead generation and genuine client engagement rather than forced selling.

Q3: Who will I be calling?

A: You will be calling business decision-makers such as factory managers, plant heads, facility managers, HR managers, CEOs, administrative heads, and business owners who require security guard services.

Q4: What product/service am I selling?

A: You will be promoting our Security Guard Services – trained, uniformed, and verified security personnel for deployment at client locations (factories, offices, malls, warehouses, etc.)

Q5: Will I get training?

A: Yes, comprehensive product training, calling scripts, objection handling techniques, and CRM training will be provided during the initial days.

Q6: What are the working hours?

A: 10:00 AM to 7:00 PM, Monday to Saturday (9 hours including lunch break). Sunday is weekly off.

Q7: Is this work from home or office-based?

A: This is a work from office role at our B.B.D. Bagh office.

Q8: What happens after interview selection?

A: Selected candidates will receive an offer letter, complete documentation formalities, and start within 7-10 days with onboarding training.

Q9: Are there growth opportunities?

A: Yes! High-performing telecallers can be promoted to Senior Telecaller → Team Leader → Telecalling Manager positions with salary increments.

Q10: What documents are mandatory for joining?

A: Aadhaar Card, PAN Card, Bank Account (for salary credit), Address Proof, Educational Certificates, and photographs.

━━━━━━━━━━━━━━━━━━━━━━━━━━

📱 *INTERVIEW PREPARATION TIPS*

To perform well in your interview, we recommend:

✅ Research about security services industry

✅ Understand basic B2B sales communication

✅ Practice introducing yourself confidently (30-45 seconds)

✅ Be ready to answer questions about your telecalling experience

✅ Prepare 2-3 examples of successful calls you handled

✅ Think about how you handle rejection and difficult clients

✅ Dress formally and maintain professional appearance

✅ Bring a positive, enthusiastic attitude

✅ Be punctual and respectful

━━━━━━━━━━━━━━━━━━━━━━━━━━

⚠️ *IMPORTANT INSTRUCTIONS*

🔴 Please do NOT call for interview-related queries, confirmations, or other questions

✅ Only WhatsApp TEXT messages will be entertained for any clarification

📩 For queries, message us on this WhatsApp number: 8337046992

(We will respond within 2-4 hours during working hours)

🚫 No phone calls will be answered – Kindly cooperate

✔ Candidates who fail to arrive on time without prior intimation will not be considered for rescheduling

✔ Dress Code: Formal/Semi-formal attire mandatory

✔ Only shortlisted candidates will be contacted for the next round after the interview

━━━━━━━━━━━━━━━━━━━━━━━━━━

📞 *CONTACT INFORMATION*

HR Department

Name: Mr. Satyam Dubey

Designation: HR Executive

WhatsApp (Text Only): +91 8337046992

Email: admin@awadhgroup.in

*Company Address:*

Awadh Security Services Pvt. Ltd.

08, Lyons Range, Murgighata,

B.B.D. Bagh, Kolkata – 700001

West Bengal, India

Landmark: Near Dalhousie Metro Station | BBD Bagh Post Office Area

━━━━━━━━━━━━━━━━━━━━━━━━━━

We look forward to meeting you on 27th December 2025 at 2:00 PM and discussing this exciting career opportunity with Awadh Security Services.

*Wishing you the very best!*

Warm Regards,

HR Department

Awadh Security Services Pvt. Ltd.

Kolkata | West Bengal

🔐*Your Security Partner | Our Trusted Workforce*

━━━━━━━━━━━━━━━━━━━━━━━━━━

*Note: This is an official communication from Awadh Security Services Pvt. Ltd. Please verify our company details and office address before attending the interview. Beware of fraudulent job offers asking for money.*