Service Coordinator
PRB Infotech Sales and Service
Service Coordinator
PRB Infotech Sales and Service
Birati, Kolkata/Calcutta
₹12,000 - ₹25,000 monthly
Fixed
₹12000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 19 Jan 2026 - 31 Jan 2026 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
7 applicants
Job Description
- Key ResponsibilitiesReceive service calls from AMC customers
- Log calls/tickets accurately in the system
- Coordinate with field engineers for onsite visits
- Track call status and ensure SLA compliance
- Follow up with customers until issue resolution
- Prepare daily/weekly service reports
- Coordinate with internal teams and vendors as required
- Required SkillsGood
- communication skills (English & Hindi; local language preferred)
- Basic computer knowledge (Email, Excel, ticketing system)
- Customer handling and coordination skills
- Ability to multitask and work under pressure
Job role
Work location
1, Mahajati Nagar Block 1, Block 1, Mahajati Nagar, Birati, North Dumdum, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Female
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
19 Jan 2026 - 31 Jan 2026
Time
10.00 am - 04.00 pm
Other instructions
Bring CV and Ids
About company
Name
PRB Infotech Sales and Service
Address
1, Mahajati Nagar Block 1, Block 1, Mahajati Nagar, Birati, North Dumdum, West Bengal, India
Job posted by PRB Infotech Sales and Service
FAQs about this job
Show all
Read walk-in details before you register