Team Leader
Teleperformance
Team Leader
Teleperformance
Kolkata/Calcutta
₹20,000 - ₹35,000 monthly
Fixed
₹20000 - ₹35000
Earning Potential
₹35,000
Job Details
Interview Details
Job highlights
Urgently hiring
149 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days, Two-way cab
Job Description
Job brief
We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.
As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
Ultimately, you should lead by setting a good example and engage the team to achieve goals.
Responsibilities
- Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Recognise high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organise team building activities
Requirements and skills
- Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organisational and time-management skills Decision-making skills Degree in Management or training in team leading skills.
Best regards.
Yamanur K
9449900627
yamanurappa.kuri@teleperforamcnedibs.com
Job role
Work location
Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Diploma
Skills
Customer service, Good Communication Skills, Attendance management, Shrinkage control, International BPO, Voice Process
English level
Basic English
Gender
Any gender
About company
Name
Teleperformance
Address
Kolkata, West Bengal, India
Job posted by Teleperformance
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