Telecaller
Route Distribution Financial Services
Telecaller
Route Distribution Financial Services
Salt Lake City, Kolkata/Calcutta
₹8,000 - ₹25,000 monthly*
Fixed
₹8000 - ₹15000
Average Incentives*
₹10,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
9 applicants
Benefits include: PF, Travel Allowance (TA), Flexible Working Hours, ESI (ESIC), 5 working days
Job Description
- Job Overview: Telecaller (Customer Management & Lead Conversion)
- Company: Bimacure (Insucure Solutions India Pvt Ltd)
- Role: Telecaller / Customer Relationship Executive
- Objective: To manage the provided database, identify potential insurance grievances, and convert those leads into active service consultations.
Key Responsibilities
Lead Conversion: Call prospective clients from the database to explain how Bimacure can help recover rejected insurance claims or settle disputes.
Customer Management: Maintain professional relationships with existing leads and follow up on pending case assessments.
Data Accuracy: Log all call details, customer concerns, and lead statuses into the CRM/database accurately.
Educational Support: Briefly explain the Bimacure process (Consultation $\rightarrow$ Investigation $\rightarrow$ Legal Support) to build trust.
Required Skills & Qualifications
Communication: Fluency in regional languages (like Bengali/Hindi) and basic English.
Persuasion: Ability to empathize with customers facing financial loss while professionally pitching Bimacure's solutions.
Education: Minimum 12th Pass (Graduates preferred).
Tech Savvy: Basic knowledge of computer systems and CRM tools for record-keeping.
- Industry Knowledge: (Bonus) Previous experience in insurance, banking, or debt recovery.
Contact Details for BimacureIf you are posting this job or looking to contact their HR for hiring support, here are their official details:
Corporate Office: Merlin Infinite DN-51, Suite 603, Sector V, Bidhannagar, Kolkata, WB 700091.
Phone: +91 91474 13241 / +91 62919 36519
Email: hr@bimacure.com
Job role
Work location
Merlin Infinite DN-51, Suit-603 Street No 11, DN Block, Sec V Salt Lake City, Kolkata/Calcutta
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Good Communication Skills, Telecalling - Customer Service, Telemarketing, Customer support, Enquiry management, Domestic calling, Call handling, Customer documentation, Answering questions, Phone calling, Telephone handling, Telecalling marketing, Scheduling appointment, Customer Claims Assistance
English level
Basic English
Regional language
Fluent in speaking Bengali, Hindi
Age limit
18 - 30 years
Gender
Female
About company
Name
Route Distribution Financial Services
Address
Merlin Infinite DN-51, Suit-603 Street No 11, DN Block, Sec V Salt Lake City, Kolkata/Calcutta
Job posted by Route Distribution Financial Services
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