Telecaller

SDFC Life Private Limited

Salt Lake City, Kolkata/Calcutta

₹8,000 - ₹12,000 monthly*

Fixed

₹8000 - ₹10000

Average Incentives*

₹2,000

Earning Potential

₹12,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

No English Required

Job Details

Interview Details

Job highlights

20 applicants

Benefits include: Annual Bonus

Job Description

  1. Making Outbound Calls
  • Contact potential or existing customers.
  • Promote products or services.
  • Generate leads or set appointments.
  1. Handling Inbound Calls
  • Answer customer inquiries.
  • Provide product/service information.
  • Resolve complaints or escalate issues.
  1. Explaining Products & Services
  • Clearly communicate features, benefits, and pricing.
  • Customize pitch according to customer needs.
  1. Maintaining Call Records
  • Update customer information in CRM systems.
  • Record call outcomes and follow-up actions.
  1. Lead Generation & Follow-ups
  • Identify potential prospects.
  • Schedule callbacks.
  • Maintain follow-up database.
  1. Achieving Targets
  • Meet daily/weekly/monthly sales or call targets.
  • Maintain conversion ratios.
  1. Customer Relationship Management
  • Build rapport with customers.
  • Maintain professionalism and positive tone.
  1. Handling Objections
  • Address customer doubts confidently.
  • Provide convincing solutions.
  1. Data Collection
  • Conduct surveys or gather customer feedback.
  • Verify and update contact details.


Job role

Work location

Signet Tower, More, near Collage, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking/Loan Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

10th or Below 10th

English level

No English Required

Age limit

18 - 60 years

Gender

Any gender

About company

Name

SDFC Life Private Limited

Address

Signet Tower, More, near Collage, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India

Job posted by SDFC Life Private Limited

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