As a Telecaller, you will be responsible for making outbound calls to potential customers, handling inbound calls, and providing information about our products/services. You will assist in generating leads, answering customer queries, and ensuring a positive customer experience.

Key Responsibilities:

• Make outbound calls to potential clients and existing customers.
• Provide detailed information about products/services.
• Address customer queries, complaints, and requests professionally.
• Generate and follow up on sales leads.
• Maintain accurate records of calls and customer interactions in the database.
• Meet sales or service targets and KPIs.
• Collaborate with team members and other departments to improve customer service and sales processes.