Telecalling Executive

Making and receiving calls to sell products/services, handle inquiries, resolve issues, and build customer relations, requiring strong communication, persuasion, and active listening to meet sales targets, maintain CRM records, and ensure customer satisfaction, often involving scripts and follow-ups. Key responsibilities include outbound calls to leads, managing inbound customer service, updating databases, and collaborating with sales teams, while essential skills are verbal fluency, patience, multitasking, and familiarity with CRM software.