Responsibilities: EMI Reminder Process / Inbound/Outbound Calls • Good Communication • Inform customers about the pending EMI and collect payment online. • Manage outbound customer calls in a timely manner • Achieve daily, weekly and monthly incentive • Basic knowledge of computer required. • Bengali and Hindi speaking is must. • Identify customer's needs and convince the customer to pay the overdue. • Gain comprehensive product/service knowledge and clarify information wherever required

DRA certified Candidates also can apply.