Telecalling Executive

We are seeking a motivated and confident Telecalling Executive to join our team. The ideal candidate should be fluent in Hindi and have basic English communication skills. You will be responsible for reaching out to potential customers, handling queries, and maintaining records using MS Office tools.

• Key Responsibilities:Make outbound calls to potential customers to promote products/services.
• Handle inbound customer calls and resolve queries professionally.
• Explain product details, benefits, and offers to customers.
• Maintain and update customer information in databases.
• Prepare basic reports using MS Word, Excel, and PowerPoint.
• Achieve daily/weekly call and conversion targets.
• Coordinate with sales and marketing teams as needed.

Requirements

• Languages: Fluent in Hindi; average English speaking ability.
• Computer Skills: Basic knowledge of MS Word, Excel, and PowerPoint.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Minimum Graduate pass.