Telesales

drives revenue by proactively contacting potential customers to sell personal, business, or home loan products over the phone. Key responsibilities include identifying customer needs, explaining loan terms, and meeting sales targets while maintaining CRM records.

Key Responsibilities

• Outbound Calling: Proactively make calls to prospective clients using a provided database to introduce loan products.
• Lead Generation & Conversion: Qualify leads, understand customer requirements, and convert interest into completed loan applications.
• Customer Relationship Management: Explain interest rates, loan terms, and repayment options while handling customer objections professionally.
• Documentation Support: Assist clients in the initial documentation process and coordinate with backend teams for loan processing.