Utility / Hospitality

Airport utility work involves critical ground support operations, including aircraft cleaning, baggage handling, cabin services, and maintaining terminal premises, often operating in three rotating shifts. These roles, sometimes known as Airport Utility Agents or Handymen, ensure the cleanliness and operational readiness of both aircraft and airport facilities.

Aviation hospitality merges customer service excellence with airline and airport operations, focusing on enhancing the passenger experience from check-in to destination. Key roles include cabin crew, ground staff, and lounge management. This sector requires skills in communication, safety, and service, with jobs often in airports, airlines, and travel agencies.