Waiter / Steward

greeting guests, presenting menus, taking and accurately relaying orders to the kitchen, and serving food and beverages

• Customer service: Greet guests, make them feel welcome, and provide excellent service throughout their meal. 
• Order taking: Present menus, describe specials, answer questions about ingredients and potential allergies, take accurate food and drink orders, and relay them to the kitchen and bar staff. 
• Serving: Deliver food and beverages to tables, ensuring accuracy and proper presentation. 
• Payment processing: Prepare bills, process payments (cash, credit, etc.), and provide change when necessary. 
• Table maintenance: Set tables, clear dirty dishes, and ensure the dining area is clean and organized. 
• Sales and upselling: Make menu recommendations and suggest additional items, such as appetizers or desserts. 
• Problem-solving: Address customer complaints and concerns to ensure a positive dining experience. 
• Food safety and sanitation: Adhere to all health and safety regulations for handling food and maintaining a hygienic environment. 
• Teamwork: Collaborate with other staff, including kitchen and bar staff, to ensure efficient service. 
• Shift duties: Perform other tasks as assigned, such as rolling silverware or preparing the dining room for the next service. 
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