Waiter / Steward

1. Taking orders: Waiters take customers' orders, answer questions about the menu, and make recommendations.

2. Serving food and drinks: Waiters deliver food and drinks to customers in a timely and courteous manner.

3. Managing tables: Waiters are responsible for multiple tables at once, ensuring each table receives excellent service.

4. Handling payments: Waiters process payments, handle cash and credit transactions, and make change.

5. Maintaining a clean environment: Waiters ensure the dining area is clean and tidy, including clearing tables and disposing of trash.

6. Providing excellent customer service: Waiters aim to provide a positive dining experience, answering questions, and addressing customer concerns.

7. Communicating with the kitchen staff: Waiters coordinate with the kitchen to ensure orders are prepared correctly and in a timely manner.

8. Upselling and suggesting specials: Waiters may suggest special menu items, promotions, or desserts to enhance the customer's experience and increase sales.

9. Handling complaints: Waiters address customer complaints and concerns in a professional and courteous manner.

10. Working as a team: Waiters often work together with other wait staff, bartenders, and hosts/hostesses to ensure seamless service.