College Square

Kolkata

Kolkata/Calcutta Region

Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation

Customer Support

Department

Customer Support - BPO / Voice / Blended

Role / Category

Full Time

Employment type

Day Shift

Shift

Any experience

Experience

12th Pass

Education

Basic Computer, Telecalling - Customer Service

Skills

Good (Intermediate / Advanced) English

English level

Any gender

Gender

Q Conneqt Business

Name

Basic Computer

Telecalling - Customer Service

Customer Care Officer

Q Conneqt Business is aggressively hiring for the job profile of Customer Care Officer at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Care Officer in Q Conneqt Business in Kolkata?
 
 Ans. You can expect a minimum salary of 13,500 INR and can go up to 19,500 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Care Officer in Q Conneqt Business in Kolkata?
 
 Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/dD2CoZ9UVUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 25-May-2022.
 
		For more details, download apna app and find <a href="/jobs/-jobs-in-kolkata"> jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation


More about this Customer Care Officer job


Q Conneqt Business is aggressively hiring for the job profile of Customer Care Officer at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Care Officer in Q Conneqt Business in Kolkata?
 
 Ans. You can expect a minimum salary of 13,500 INR and can go up to 19,500 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Care Officer in Q Conneqt Business in Kolkata?
 
 Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/dD2CoZ9UVUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 25-May-2022.
 
For more details, download apna app and find <a href="/jobs/-jobs-in-kolkata"> jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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