Infrastructure Technology Support Practitioner

Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : IBM DB2 Database Administration
Good to have skills : Exadata Administration, Oracle Database Administration (DBA), PostgreSQL Administration
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education BTech

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on configured services running on various platforms, implementing technology at the operating system-level, and performing basic and intermediate level troubleshooting. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure smooth functioning of production and development systems - Perform hardware/software support and maintenance - Troubleshoot and resolve technical issues Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM DB2 Database Administration - Good To Have Skills: Experience with PostgreSQL Administration - Strong understanding of database administration principles - Experience in Exadata Administration - Knowledge of Oracle Database Administration (DBA) Additional Information: - The candidate should have a minimum of 7.5 years of experience in IBM DB2 Database Administration - This position is based at our Kolkata office - A BTech degree with 15 years of full-time education is required