Global Mobility Services Manager

Manager

The KPMG Global Services (KGS) Tax is a diverse team spread across multiple cities in India. We provide tax and compliance services to KPMG Firms globally. Our core services include Business Tax, Global Mobility, Indirect Tax, Global Transfer Pricing, Global Trade Compliance and Tax Technology delivered by our professionals, who are known for their technical acumen and business insights to deliver exceptional client service.
Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Roles & responsibilities 
Role Description: This individual would play a senior leadership role at the Global Mobility Services (GMS) practice for US Geography, KPMG Global Services (KGS). The individual would be reporting in to the Head of Global Mobility Services (GMS) at KGS and would lead Bridge team. This team is a part of Tax GMS Service Delivery business unit of KPMG Global Services.

Operational Excellence:
This role will manage and be the overall head for the business, This role is responsible for managing most day-to-day aspects on engagement administration tasks (e.g., certain program manager client relationships, financials, process improvements, initial point of contact for escalations, global coordination.). 
Associate Directors provide direction to team and make certain that resources are utilized appropriately. Leads select KGS practice-wide operational areas, such as training, recruiting, talent management, etc. 
Associate Directors actively involved in executing KGS firm strategy and key decisions including resource allocation, career development of staff, risk and other people management decisions, as well as developing relationships with the US offices in order to increase hours and penetration. This group reports to KGS Directors/Executive Directors. Their role is to develop policies and procedures that are needed to effectively mange the process and team. 

Educational qualifications 
Minimum master’s degree from reputable universities with excellent academic result, majoring in Accounting or Finance Experience (CA/ CPA MBA( Finance) / ICWA)

Mandatory technical & functional skills

Minimum 12-18 year experience in US Tax, with experience of signing US Tax returns, Ability to interpret US Tax Laws. SME in Partnership or Corporate Tax
Minimum of 5 years of experience in working with US engagement teams 
Experience of working in a cross-cultural environment 
Secondment / onshore experience in US will be an added advantage.
Work with the Operating Office (OO) teams to maximize utilization, ensure client metrics and turnaround times are met, and teams are meeting or exceeding OO and client's expectations

Mandatory  technical & functional skills
Effectively manage most overall engagement management for Bridge services, such as program manager client relationships, financials, global
coordination, global mobility/payroll advisory services, etc.
Effectively manage competing/conflicting deliverables. Proactively schedule and drive meeting with team and OO teams to discuss status of engagement projects and plan of action for completion
Take accountability for the quality of deliverables and meets deadlines through effective delegation
Directly engage with the client
Establish and communicate vision, goals and expectations for high-quality products and exceptional service
Anticipate current and future needs based on deep understanding of OO needs
Identify and secure resources needed to meet client demands
Display confidence and expertise even in difficult or stressful situations and setbacks
Demonstrate a consistent track record in people development
Provide effective feedback to the team and creates an environment where feedback flows openly and, in all directions.
Inspire people for better performance and uphold the firm’s standards
Create an environment in which people are comfortable raising concerns related to ethics and values
Encourage people to speak up if they observe actions that are not consistent with the firm values and professional standards
Possess strong understanding of engagement and practice financials (e.g., operating income, margin, utilization, realization, etc.)
Seek out diverse perspectives to develop new approaches to meet client demands
Encourage and reward people for pursuing new ideas and solutions

Key behavioral attributes/requirements
Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations without compromising on quality and ethical standards and values
Excellent written and Exceptional communication skills
Strong Leadership and personnel management skills, Analytical skills with detail orientation.
Team player; self-driven and ability to work independently as well as able to motivate team members
Growth and commercial Mindset 
Strong Analytical ability & target driven and customer focus. 
People management skills with demonstrated ability to build a transparent and cohesive team.
Work collaboratively with the clients and deliver quality services by enforcing quality and KPMG standards.

Experience Level

Mid Level