SENIOR SOFTWARE ENGINEER

Experience

3-5 Years

Skill (Primary)

Business Productivity-Others-Integration Others

Qualification

B-Tech

Location

Kolkata

Job Family

Support

Job Description (Posting).

This role involves troubleshooting issues, supporting end users, configuring modules, and ensuring optimal system performance in collaboration with IT and business teams. (1.) Key Responsibilities
1. To troubleshoot and resolve tickets raised by the clients.

2. To undertake training programs for new joinees

3. To perform knowledge transition during project enhancements

4. To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.

5. To update self on latest technologies and related areas

Skill Level 3 (Secondary Skill 1)

Technical Skills (APPS)-Programming Languages-Java

Experience Level

Senior Level