College Square

Kolkata

Kolkata/Calcutta

The service desk manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. To meet these many demands, a good service desk manager must have:

The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
An ability to balance and plan the short-term actions of the team.
Knowledge and understanding of all relevant industry standards.
Knowledge and understanding of best practices for service management.
Strong communication skills, including the ability to be influential and persuasive with stakeholders.
An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
A complete understanding of the organization’s business.
An ability to think critically about systems and to make adjustments consistently as needed.
The ability to manage time effectively while setting the tone of the team through modeling and leadership.

Bengal Eco Intelligent Park, EM Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India
Salt Lake City, Kolkata/Calcutta

Work location

IT & Information Security

Department

IT Support

Role / Category

Full Time

Employment type

Day Shift

Shift

Min. 5 years

Experience

Graduate

Education

Computer Hardware, Computer Software, Operating System (OS)

Skills

Good (Intermediate / Advanced) English

English level

Any gender

Gender

Allied Digital Services Ltd

Name

Computer Hardware

Computer Software

Operating System (OS)

Service Desk Executive

Allied Digital Services Ltd is aggressively hiring for the job profile of Service Desk Executive at Kolkata in Sector 5 locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Service Desk Executive in Allied Digital Services Ltd in Kolkata?
 
 Ans. You can expect a minimum salary of 27,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Service Desk Executive in Allied Digital Services Ltd in Kolkata?
 
 Ans. The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. What are the timings of the job and how many working days are there? 
 
 Ans. It is a <a href="/jobs/full_time-jobs-in-kolkata">Full Time</a> job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/h0RHIiNjAUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 23-Feb-2022.
 
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-kolkata">Full Time jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

The service desk manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. To meet these many demands, a good service desk manager must have:

The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
An ability to balance and plan the short-term actions of the team.
Knowledge and understanding of all relevant industry standards.
Knowledge and understanding of best practices for service management.
Strong communication skills, including the ability to be influential and persuasive with stakeholders.
An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
A complete understanding of the organization’s business.
An ability to think critically about systems and to make adjustments consistently as needed.
The ability to manage time effectively while setting the tone of the team through modeling and leadership.


More about this Service Desk Executive job


Allied Digital Services Ltd is aggressively hiring for the job profile of Service Desk Executive at Kolkata in Sector 5 locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Service Desk Executive in Allied Digital Services Ltd in Kolkata?
 
 Ans. You can expect a minimum salary of 27,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Service Desk Executive in Allied Digital Services Ltd in Kolkata?
 
 Ans. The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. What are the timings of the job and how many working days are there? 
 
 Ans. It is a <a href="/jobs/full_time-jobs-in-kolkata">Full Time</a> job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/h0RHIiNjAUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 23-Feb-2022.
 
For more details, download apna app and find <a href="/jobs/full_time-jobs-in-kolkata">Full Time jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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