Night Auditor / Manager
Milan Contact Support Private Limited
Night Auditor / Manager
Milan Contact Support Private Limited
Dadabari, Kota
₹8,000 - ₹11,000 monthly*
Fixed
₹8000 - ₹10000
Average Incentives*
₹1,000
Earning Potential
₹11,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
86 applicants
Job Description
- Handle passenger queries related to bookings, boarding, dropping points, delays, and general travel information.
- Attend inbound calls and provide accurate, polite, and timely assistance.
- Make outbound calls when required for confirmation or follow-ups.
- Perform data entry work such as updating passenger details, call logs, feedback, and complaints in Excel/Google Sheets.
- Record and escalate complaints or issues to the concerned team in a proper format.
- Maintain daily reports and ensure data accuracy.
- Coordinate with operations staff during night hours for smooth service.
- Follow company SOPs and communication guidelines.
Job role
Work location
795, 3rd Floor Above Central Bank, Shastri Nagar, Dadabari, Kota, Rajasthan, 324009 Dadabari, Kota
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Milan Contact Support Private Limited
Address
795, 3rd Floor Above Central Bank, Shastri Nagar, Dadabari, Kota, Rajasthan, 324009 Dadabari, Kota
Job posted by Milan Contact Support Private Limited
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