Customer Service Officer

Customer Service Officer

• Ensure Verification of Loan documents along with loan application
• Maintenance of branch and customer records
• Ensure updating of receipts and tele-verification
• Ensure maintenance of PDD register
• Ensure compliance to statutory requirements of the branch - registers and displays of charts/posters. Petty cash management & key management.
• Attend to queries of customers and ensure that timely response is provided
• Ensure timely banking of cash
• Ensure Compliance of cash receipting of field staff
• Enable the branch meet the branch objectives of disbursement
• Completion of document checks and tele verification on time