Store Manager

Amoeba Leisure (Gaming + F&B + Entertainment)

Location: Bangalore

About the Role:

We are seeking a highly driven Store Manager who can take full ownership of a high-footfall gaming and F&B entertainment store. This role demands a mix of business acumen, operational excellence, and people leadership to deliver exceptional guest experiences while driving profitability.

Key Responsibilities:

• Business & P&L Ownership – Drive revenue growth, manage cost structures, and ensure profitability of the store.
• Customer Experience Leadership – Create a vibrant, fun, and safe environment for all guests. Handle escalations, implement feedback, and maintain world-class service standards.
• Team & Shift Management – Lead, train, and motivate a team of 30–50 staff (including floor managers, F&B staff, and gaming operators). Manage rosters, discipline, and staff performance.
• Operations Excellence – Oversee day-to-day functioning of F&B, gaming zone, ticketing, and retail counters. Ensure adherence to SOPs, hygiene, and safety compliance.
• Inventory & Asset Control – Manage stocks for F&B, gaming equipment, consumables, and merchandise. Ensure zero pilferage and optimal utilization.
• Marketing & Promotions Execution – Implement corporate campaigns, local store promotions, and seasonal events to maximize footfall and revenue.
• Reporting & MIS – Submit daily, weekly, and monthly business performance reports (sales, footfall, guest experience, costs).
• Compliance & Audit – Ensure 100% compliance with financial, legal, and safety audits.
• Crisis Management – Handle guest complaints, equipment failures, or operational breakdowns with quick problem-solving.

Requirements:

• Graduate.
• 5–8 years of managerial experience in QSR, Hospitality, Retail, or Family Entertainment Centers (Domino’s, McDonald’s, PVR, Starbucks, Timezone, Wonderla, etc.).
• Proven track record in P&L handling, customer service, and team management.
• Strong communication, leadership, and crisis-handling skills.
• Willingness to work in shifts, weekends, and peak holiday seasons.
• Age: Below 40 years preferred.

What We Offer:

• Competitive Salary + Incentives.
• Opportunity to lead one of Bangalore’s premier gaming & F&B destinations.
• Clear career growth path to Cluster Manager / Operations Head roles.